How many days does it take to ship a product?

We 'Make To Order', and hence time to dispatch may vary from product to product. Normally, we would require 10-15 working days. You may reach us at, email, info@labelnitibothra.com or Whatsapp us on, +91 98203 41462, so that we can assist you with the appropriate details for the product. 

Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

Within India, Shipping Charges are Free.

Standard International Shipping Charges are estimated at INR 3500 per garment.

Do I have to pay the Custom Duty Charges?

Yes, Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations.

Can I order for COD (Cash On Delivery)?

Yes COD is available however 30% advance payment is required to confirm and process your order.

Is COD available for International Order?

We really apologize at the moment we do not have a COD Option for International Customers. For you need any assistance, you may reach us on Whatsapp, +91 9820341462

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us at +91 98203 41462, to check for the product availability.

Do you offer Customization?

Yes, customization is possible. For additional customization, you can contact us at +91 98203 41462 or email us at info@labelnitibothra.com

How do I get my outfit altered?

Usually, the measurements are accurate and the alteration is quite minimal. However, if anything major comes up we would be happy to assist you.

Is there a Return/Exchange or Refund for a Product?

Our garments are all on a made to order basis specially handcrafted for you.

We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of any defect at the time of delivery, we will be happy to assist you.

Please note that we do a thorough quality check before dispatching our products.